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| FAQS:
Frequently Asked Questions |
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| 1. |
How will I be charged for
using the MatchLink Mobile service over text messaging? |
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Please see the pricing
section for further details. |
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Standard Mobile Operator SMS/Text
Messaging fees may apply on top of the MatchLink Mobile fees.
Please see your Mobile Operator text message package for
further details. |
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| 2. |
What are the requirements
to use MatchLink Mobile over text messaging? |
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MatchLink Mobile customers must have
a wireless phone that supports 2-way text messages, have
subscribed to TXT Messaging service, and successfully
have registered a nickname. |
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| 3. |
Do I have to sign in each
time I want to use MatchLink Mobile? |
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No. Once you register you can
send or receive messages anytime. However, each time you
would like to use MatchLink Mobile, please send the command linkup
to 755 555. Initially, you
must register for the service once by accepting theTerms
& Conditions and creating a nickname, profile
and greeting. |
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Once these things have been
established, you can sign in by sending linkup
USERNAME. |
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For example: linkup
phatboy |
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Registration is done via text
message on your mobile phone. |
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| 4. |
What happens if I am logged
in to MatchLink Mobile and I turn off my phone? |
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You will remain logged into
the system. Messages received will be stored by your Mobile
Operator. To log out send the command stop. |
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| 5. |
What are the terms &
conditions when using? |
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Users agree that they are 18
years of age or older. For further information about terms
and conditions go to the Terms and
Conditions page of MatchLink Mobile. |
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| 6. |
Can I make/receive calls
while using MatchLink Mobile? |
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Yes! MatchLink Mobile does not block
customers from making/receiving calls at the same time.
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| 7. |
Can I receive other types
of messages while using MatchLink Mobile? |
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Yes! You can tell the difference
between MatchLink Mobile messages and other types of messages
by looking at the incoming message number at the top of
the mobile phone screen. MatchLink Mobile will send messages
from 755 555. |
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| 8. |
What menu commands can I
use when I am txting privately one 2 one? |
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The only commands you can
use when you are txting privately one 2 one are: endchat
and stop. Trying other commands
while txting privately one 2 one will not work. When in
a private one 2 one chat mode you just need to input txt,
no need to put a user name. |
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| 9. |
How long can my MatchLink Mobile
messages be? |
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Messages can be up to 136 characters.
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| 10. |
Where can I use MatchLink Mobile?
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You can use MatchLink Mobile wherever
your Mobile Operator supports text message service, if
you get a signal to make a call you can use MatchLink Mobile.
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| 11. |
What happens if my phone
is turned off, out of memory or I am in an area where
text messaging is not supported? |
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MatchLink Mobile messages will be
stored by your Mobile Operator for a period of time if
you are away from the network or have your mobile phone
turned off. Please check with your Mobile Operator for
further information regarding length of time for message
storage. In any of these scenarios you will still be on
the MatchLink Mobile system. |
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| 12. |
Can I change my profile after
registering? |
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Yes, even after having registered,
and while on the system, you can change your profile characteristics.
This includes changes to your age, sex and postal code.
You may do this by sending the word linkup
to 755 555. |
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| 13. |
Can I have more than one
profile? |
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Yes. Should you want to be
adventurous you can create a new profile with a different
name/nickname. You may register as many profiles as you
like. Send linkup to 755 555
to create a different profile. |
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After you set up a unique greeting
using the greet command,
your new profile will have been created! |
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| 14. |
Can I change my greeting? |
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Yes. You may do this while
you are on the system. For instance your old greeting
was Im fun, funky and available to chat. To change to
a new greeting, use the word greet
followed by your greeting. |
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For example greet
Im up for some crazee txting r u? to: 755 555 |
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The greeting has now been successfully
changed. |
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| 15. |
Can I use my profile on another
mobile phone? |
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You can only use your profile
with your existing mobile phone number. If you want to
use MatchLink Mobile on another mobile phone you will have to
create a new profile. |
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| 16. |
How do I find out who is
on MatchLink Mobile right now? |
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Send the word get
with age range and distance required to the number 755 555.
For example get 27 33 100
to: 755 555. You will receive
up to 3 messages listing active users and their greetings
based on your criteria. Or you may also send the word
on to 755 555,
and get a list of your friends on the system. |
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| 17. |
What happens when I add to
my friends list? What happens when I add to my friends
list? |
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When you add a person to your
friends list for example friend
jenna6 this is added to your list. This is anonymous
and jenna6 is not notified
that she has been added to your list. To see which of
your friends are on MatchLink Mobile, send the word on
to 755 555 and you will see
a list of the people who are available for a MatchLink Mobile.
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Even after logging off of the
MatchLink Mobile system your friends list will remain intact.
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| 18. |
How do I avoid unwanted messages?
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You can choose to block other
users by using the command block
<USERNAME>. For example: block
phatboy. Standard text message rates apply |
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| 19. |
Can I cancel a message after
it has been sent? |
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No, once you hit the send key,
you cannot retrieve or cancel a message. |
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| 20. |
Am I always on the MatchLink Mobile
system when my mobile is turned on? |
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Yes if you have logged in.
After 24 hours of inactivity MatchLink Mobile customers will
receive a courtesy message reminding them they are currently
on the system and to ask them if they want to continue
with Txt Chat. If you want to log off at any time just
text the word stop to: 755 555 |
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| 21. |
Do I need a password? |
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No, you only need your nickname
or the profile name(s) you have registered. |
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| 22. |
Is MatchLink Mobile case sensitive?
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No, MatchLink Mobile is not case sensitive. |
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| 23. |
How do i contact the MatchLink Mobile
Hostess? |
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Simply send a question, comment
etc. to our hostess, 24 hours a day, 7 days a week. Text
hostess question to 755 555. |
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For example: hostess
how do i chat one 2one privately with another person?
to 755 555 |
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| 24. |
How does the MatchLink Mobile "Talk
Now" feature work? |
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"Talk
Now" enables both MatchLink Mobile members to engage in
a private anonymous, 5 minute voice conversation. To initiate
a Talk Now session. Text talk
username to 755 555. |
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For example: Jenna wants to
have an anonymous Talk Now voice conversation with phatboy,
she initiates this by sending: |
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Talk
phatboy to 755 555 |
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When phatboy receives this
Talk Now request, to accept he will reply to this message: |
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Talk
jenna to 755 555 |
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MatchLink Mobile will then connect
both members together for a secure, anonymous, One 2 One
private chat. To decline a request a member would simply
ignore a Talk Now message received. |
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